Tell us how to find you!

It is your responsibility to make sure you keep your contact information up to date with ACTRA Toronto. There are a number of ways to update your contact information – pick whichever is easiest for you!

1. You can change your own information (including your address, agent, phone number, etc.) by using ACTRA’s Membership System. Log-in using your USERNAME and PASSWORD;
2. Complete the Address Change/Update form and include it with your dues payment OR e-mail your changes to info@actratoronto.com;
3. In person at our Membership Department at 625 Church Street, Toronto, Ontario This option is not available, while the office remains closed during the pandemic.
4. Your agent can update your profile in ACTRAonline.ca for you, if you provide them with your log-in information to access your profile.

FORGOT YOUR PASSWORD? Go to the ACTRA Membership System. Click on the “Regenerate Username and Password” and you will be taken to the “Recover/Create Password” page where you will be asked for your ACTRA ID #, e-mail address on file with ACTRA, and your date of birth. Your login information will automatically be e-mailed to you. You can also get your password reset by contacting Service Desk at 416-489-1311 or 1-800-387-3516, servicedesk@actra.ca.

E-mail is important
ACTRA Toronto regularly communicates important information by email. If you don’t have an e-mail address, you are at risk of missing important deadlines.

To update your contact information, please click here.